Our Approach to AI
At JD Mitchell, we believe artificial intelligence is a powerful tool — especially in the hands of experienced people. When used thoughtfully, AI can enhance productivity and insight. But it should never replace human judgment.
🧠 How We Use AI
To generate suggestions, summaries, or boilerplate content
To assist customer support staff in preparing responses
To enhance user experiences with contextual insights or drafts
To streamline internal processes and documentation
In all cases, AI is used under human supervision. We do not use AI to make automated decisions that directly affect your data, account, billing, or production operations.
📢 Disclosure of AI-Generated Content
Whenever content is generated or heavily assisted by AI, we’ll include an icon or label on the page to make that clear. Transparency matters — and you should always know when AI is involved.
🔍 You’re Still in Control
If you engage with AI-generated content — like a summary or suggestion — it’s your responsibility to verify the information before taking action. If you notice anything incorrect, let us know so we can improve.
📬 Feedback and Oversight
We’re committed to responsible, transparent use of AI. If you spot an issue or have concerns, please reach out to our team. We’ll investigate and adjust quickly.
Last updated: September 2025